Refunds & Exchanges

What is your refund / exchange policy?

100% Money Back Guarantee on all timepieces. If you're not satisfied, we're not satisfied.

We work incredibly hard to produce the highest quality timepieces that we hope you will love. However, if you are not fully satisfied for any reason, any brand new timepiece can be returned (within 14 days of delivery date) for a full refund, store credit or exchange to the value of your purchase price. 

We just ask that you ensure the timepiece and strap are in the same condition as when you received it.

Please contact us at for further information on how to proceed with your refund, exchange or store credit claim.

Please note if products are on sale they will not be refunded.